Unanswered: Advice 4 a smartphone newbie who wants 2 buy one.

Hi,
Having spent yesterday tralling thought the many many phone shops I'm even more confused so I'm hoping you experts can help me.

My 11 year old wants a phone (as does the wife) & none of us know much about mobiles.

We read a good review of an orange san francisco which is an android smart phone (if that means anything to any of you).
It looks like its